If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase if items are received within this time frame. After 30 days and prior to 60 days returns will be subject to a 20% restocking fee. The purchaser will be responsible for all return shipping charges. Only the original purchaser may return product. Only the original payment method will be refunded upon receipt of a valid return.
Returned items must be in as new condition. This includes the wires on any products must not be cut or trimmed. The items are to be returned in original product packaging.
Please note the following exceptions to our return and refund policy:
To initiate a return, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.